Experiencia al Cliente

Here’s everything you get in this mentorship:

1. Q&A session covering an array of topics you want to learn from.

2. A live, styled shoot featuring a real couple, family, mother & kid(s), or a model—tailored to your photography interests.

3. Observe my process of connecting with subjects, finding optimal lighting, and directing the shoot.

4. Create and build your portafolio.

5. Feedback and guidance.

6. Reflection on the session.

7. Reviewing your photographs, and conducting a mini critique.

8. Insights on editing 10 images using Lightroom and your presets.

9. Earn valuable tips, tricks, and my organizational techniques for creating and delivering stunning galleries.

1. Inspiration

• A meditation to get you in the mood 
• Exclusive content of the behind the scenes of Camila Urrea working with her clients

2. Intro

• Welcome to Client Experience
• A little about Camila Urrea

3. The Fundamentals

• What is client experience?
• A happy clients vs. an unhappy one
• The importance of a well-though client experience
• The client experience cycle

4. Resources to help you with client experience

• Start off with your right foot
• Having a website
• Making your clients trust you
• Meetings & moodboards

5. Your interactions with clients

• The first time you meet
• Presenting your prices in the best way
• Follow-ups
• Establishing boundaries

6. Beyond just being  a provider

• Be your client’s friend
• Back-ups
• Extra tips

7. Rounding up the client experience

• Conclusion
• Give us your testimony

This course is for you if you want to improve the relationships you hold with your clients and take their experience with you to the next level. There is probably someone out there who can do the same work you do. However there’s no one out there who is you. So if you want your clients to remember your work for what it is YOU put into it, this client experience course is for you. 

With this course you will discover the core values that you want to portray through your brand and you will make your clients understand them too through an experience that coheres with your final product. 

This course is designed for anyone and everyone who has a business and wants to make it exemplary in our competitive business world. This course is for those who know they have a great business idea but want to take the extra step to make it bound for success . 

This course is for you if you understand that to create a successful and thriving business you need to create strong connections with your clients based on profound trust. 

In an ever more competitive world as it is today, finding the way to distinguish yourself from other businesses might seem impossible. In our client experience, course, we give you the proven formula to create a unique and exceptional buying experience for your client. The information we give you has been used to build more than 3 successful businesses that are still up and running today, serving happy clients and differentiating themselves from other businesses in the same markets. 

Client experience is the core part of what I have built around my work. I prioritize the experience I give my clients to strive for authenticity when capturing extremely intimate, private and real moments while putting something of myself into it too. I begin by establishing the key parts of a relationship that revolves around trust. When we do this type of work we owe it to ourselves to commit to the ones who are opening up to us. The energy you put into it is what talks back when you look at those photos. This connection that occurs between the photographer and who is being photographed is something I am drawn to every day. The work transcends and our relationship does so too. Relationships take work and this is what I put into it. The greatest reward is being considered a friend, but in this there is a true need to be transparent, to be sincere, to be a safekeeper. This is why client experience is important to me .

xx, Camila Urrea