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Rise by Creatives

Client Experience

Client Experience

Regular price $ 3,100.00 MXN
Regular price Sale price $ 3,100.00 MXN
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This course is fully focused on creating the best experience for your client. We focus on topics that will make your clients feel confident and satisfied and in return speak highly of you or recommend you. 
We know client experience is the key to any business’s success! Understand how it works and why making client experience a priority will transform your brand. 

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ALL THE DETAILS

ABOUT THIS PRODUCT

This course is fully focused on creating the best experience for your client. We focus on topics that will make your clients feel confident and satisfied and in return speak highly of you or recommend you. 

We know client experience is the key to any business’s success! Understand how it works and why making client experience a priority will transform your brand.  

Have you ever bought a product that you were really excited for and really wanted but ended up feeling disappointed by it because of the experience you went through to get it? Client experience can make or break a product, and when it comes down to a service, it’s the only thing that matters. People will only remember you by how you made them feel. And in the creative industry the relationships you hold with your clients are what get you to your dreams. 

In this course we explain and show you all there is to consider when focusing on client experience. If your business depends on clients it is necessary to create relationships built upon trust and reliability. When you start creating stronger connections with your work and the people you work with you will find much more passion in what you do. Through this course, we provide everything you need to know to create an experience for your clients that will exceed their expectations and, implicitly, make you feel more satisfied with the service you provide. It’s a never ending satisfying cycle!  Your clients will be happy and you will be more so too. Keep your clients coming and turn them into friends, your whole business will be transformed through client experience.

Language:  Spanish

Collapsible content

WHAT’S INCLUDED?

Here’s everything you get in this mentorship:

1. Q&A session covering an array of topics you want to learn from.

2. A live, styled shoot featuring a real couple, family, mother & kid(s), or a model—tailored to your photography interests.

3. Observe my process of connecting with subjects, finding optimal lighting, and directing the shoot.

4. Create and build your portafolio.

5. Feedback and guidance.

6. Reflection on the session.

7. Reviewing your photographs, and conducting a mini critique.

8. Insights on editing 10 images using Lightroom and your presets.

9. Earn valuable tips, tricks, and my organizational techniques for creating and delivering stunning galleries.

TABLE OF CONTENTS

1. Inspiration

  • A meditation to get you in the mood 
  • Exclusive content of the behind the scenes of Camila Urrea working with her clients

2. Intro

  • Welcome to Client Experience
  • A little about Camila Urrea

3. The Fundamentals

  • What is client experience?
  • A happy clients vs. an unhappy one
  • The importance of a well-though client experience
  • The client experience cycle

4. Resources to help you with client experience

  • Start off with your right foot
  • Having a website
  • Making your clients trust you
  • Meetings & moodboards

5. Your interactions with clients

  • The first time you meet
  • Presenting your prices in the best way
  • Follow-ups
  • Establishing boundaries

6. Beyond just being  a provider

  • Be your client’s friend
  • Back-ups
  • Extra tips

7. Rounding up the client experience

  • Conclusion
  • Give us your testimony

WHO’S IT FOR?

This course is for you if you want to improve the relationships you hold with your clients and take their experience with you to the next level. There is probably someone out there who can do the same work you do. However there’s no one out there who is you. So if you want your clients to remember your work for what it is YOU put into it, this client experience course is for you. 

With this course you will discover the core values that you want to portray through your brand and you will make your clients understand them too through an experience that coheres with your final product. 

This course is designed for anyone and everyone who has a business and wants to make it exemplary in our competitive business world. This course is for those who know they have a great business idea but want to take the extra step to make it bound for success . 

This course is for you if you understand that to create a successful and thriving business you need to create strong connections with your clients based on profound trust. 

WHY WAS THIS CREATED

In an ever more competitive world as it is today, finding the way to distinguish yourself from other businesses might seem impossible. In our client experience, course, we give you the proven formula to create a unique and exceptional buying experience for your client. The information we give you has been used to build more than 3 successful businesses that are still up and running today, serving happy clients and differentiating themselves from other businesses in the same markets. 

Client experience is the core part of what I have built around my work. I prioritize the experience I give my clients to strive for authenticity when capturing extremely intimate, private and real moments while putting something of myself into it too. I begin by establishing the key parts of a relationship that revolves around trust. When we do this type of work we owe it to ourselves to commit to the ones who are opening up to us. The energy you put into it is what talks back when you look at those photos. This connection that occurs between the photographer and who is being photographed is something I am drawn to every day. The work transcends and our relationship does so too. Relationships take work and this is what I put into it. The greatest reward is being considered a friend, but in this there is a true need to be transparent, to be sincere, to be a safekeeper. This is why client experience is important to me .

xx, Camila Urrea

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FAQS

01. If I still don't have a business,  is this course for me?

Yes, this course is specifically designed for someone who has or is just starting out their business. This course will give you the foundation of how to create an amazing client experience for your business today or in the future. 

02.If I am not a photographer, is this course for me?

Yes! This course is for any business owner who is trying to elevate their business through client experience.

03. Is this course in Spanish or English?

The totality of this course is in Spanish. 

04. Who created this course?

This course  was created by Camila Urrea herself.

05. Can I get a refund for this product?

No, no refunds are offered after final purchase.

06. How many times can I access this course or access it after I have purchased it?

After you purchase this course you will be able to access it and watch it as many times you want.

07. Do I have to buy the workbook apart?

No, this course includes a presentation with written content, videos that explain the content and a complete workbook to practice and exercise what you’ve learned.

08. Where will I watch the videos that go with this course?

The videos that go with this course will be available for you through Kajabi.

09. Can I use my iPhone or iPad to access this template?

Yes, of course! This course is available on iOS, Android and Windows devices. This includes and is not limited to iPhone, iPad, Mac or PC, and Apple TV.

AUTHOR’S MESSAGE

Meet Camila Urrea, an accomplished wedding photographer with over 8 years of dedicated expertise. Her journey in the realm of photography has not only honed her technical skills but also deepened her understanding of client relationships, enabling her to craft exceptional experiences and capture genuine, honest moments.

Camila's outstanding contributions to the field have earned her recognition on a global scale. Notably, she was nominated and emerged victorious as one of the 30 best photographers worldwide by Rangefinder. Closer to home, she has been acclaimed as one of Mexico's premier wedding photographers.

Camila's pursuit of excellence led her to study photography under the guidance of industry luminaries in various corners of the globe, including London, Scotland, Greece, Mexico, and Hawaii. Her commitment to continuous learning is a testament to her dedication to mastering the art of photography.

Her work has graced the pages of prestigious publications such as Vogue, Brides, The Lane, Theodore, and Junebug, attesting to the universal appeal and recognition of her talent. Notably, Camila's exceptional eye and skill were acknowledged with the Best Picture of 2021 award by IWPOTY.

For those eager to delve deeper into the world of wedding photography or simply to witness the artistry of a seasoned professional, Camila Urrea's portfolio is an inspiring journey worth exploring. Learn more about the woman behind the lens, her experiences, and the stories she captures that resonate globally.

TESTIMONIOS