FREQUENTLY ASKED QUESTIONS

  • 01

    What is RISE by Creatives?

    RISE is an online education platform for photographers who want to grow their business and their knowledge through simple, unique and diverse ways. We focus on topics such as photography, design, business, wedding planning, and more.

  • 02

    Why online courses?

    Online courses have come to change the world. Thanks to technology education and learning is at the tip of our fingers. At RISE, we have always wanted to put out content that is accesible to everyone, no matter where you are no matter where you come from.

  • 03

    Do you offer in-person workshops?

    We offer in-person workshops at certain times. They will all be announced on our Instagram, newsletter and through here. 

  • 04

    Can I open your products on devices besides my computer?

    Yes, our products are available on any device. We also recommend you print them out for a better experience.

  • 05

    Is there a download limit?

    There is a download limit in certain products to prevent them from sharing them to other people who have not bought the product. For the ones with no download limit you will be able to download them as many times as you want. If you have an error with the download limit send us a message.

  • 06

    Do you offer discounts?

    Currently we don’t offer discounts. However, we stay tuned for our special offers that will be released on special occasions.

  • 06

    Do you offer discounts?

    Currently we don’t offer discounts. However, we stay tuned for our special offers that will be released on special occasions.

  • 08

    Is there a limit as to how many times I will be able to watch the product?

    No, you will be able to watch as many times you want.

  • 09

    If I’m a creative and want to sell a course, can I?

    Of course, if you have a product you would like to submit please fill out this form. If it doesn't work please CONTACT US at info@risebycreatives.com We would love to have you as part of our community. We are always striving to grow, and would love to expand our team. Reach out and tell us what YOU know and what YOU want to teach.

  • 10

    How do I pay?

    Select the product that you love and add it to your card, and then processed to payment. We have a variety of payment methods.

  • 11

    Can I download videos from the eCourses?

    The videos from the eCourses cannot be downloaded by the user, but you will be able to watch them whenever you want. You can download the Guides.

  • 12

    Is there homework with the course?

    Sometimes there will be work to do on your own, if you want to call it homework… then yes! This is optional and is a chance to improve and uplift your business and creativeness.

  • 13

    Do I have to complete the course within a specific time frame?

    No, take your time, complete it at your own pace, and don’t forget to have fun with it.

  • 14

    What is your refund policy?

    We do not offer refunds. Once purchased all sales are final.

  • 15

    I can't find the course/guide I purchased, how do I find it?

    Log into your Kajabi account, that's where all my courses will be available for you to access.

THANK YOU

If you still have any questions, doubts, troubles send us a message and we will be more than happy to help you.